Solution to ‘lack of memory’ Issue

Notices Apr 25, 2018, 10:00 (UTC+8)

Hello, Adventurers!



This is The MMORPG, Black Desert.



 



We are announcing a way to fix the issue where the client would crash due to ‘lack of memory’.



The message ‘Client will be terminated due to lack of memory’ appears and stops you from entering the game.



 



You will be able to fix this issue by following the steps below:



 



■ Solution



 



1. Open this folder inside your Black Desert game folder.



     >  Pearlabyss/BlackDesert/Cache/11



2. Delete ‘Character_Custom.bcf’ file in the folder.



3. Try restarting your client.



4. If the issue is still not fixed, then delete the ‘Cache’ folder then restart your client.



 



If the issue isn’t fixed by following these steps, please contact our Customer Support through [Support> Customer Support].



 



We're very sorry about the inconvenience this issue has caused. We will work harder to provide great game service.



 



Thank you.



 


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